I was let down by KidSole's products despite having great expectations for them. Although their inserts are attractive, they did not offer the comfort I was looking for. Even after using them for several days, my ankles were still in pain. The quality of the customer care was also subpar. Language barriers made it challenging for me to communicate with the staff. My overall KidSole experience was unsatisfactory, so I'll be looking for another foot-related problem answer.