I am very pleased with how quickly they responded to our needs, even though we were not in their area of service at that time! They are extremely professional but also easy going when it comes down to getting things done for us as clients. We hired them because my father was having problems communicating via text messages from his hospital bed due to an injury he sustained while working construction (he's been there since before Christmas). He had no way around being completely isolated so communication between him & anyone else has become next-to impossible without talking through voice/video chat or phone calls - which is incredibly inconvenient considering both parties have busy schedules full of work meetings etc. That said, after about 10 days into using this app everything changed for better! It worked flawlessly immediately allowing me to communicate easily wth everyone involved including doctors, nurses, other family members / friends alike who all use different platforms such as WhatsApp.