The best part about this software is you can customize it so that there's no need for any manual intervention at all. It does everything from generating invoices, sending emails, making phone calls etc. Everything which could be done manually has been automated by this software. There are some bugs in this product but I think they're working towards fixing them soon. This should definitely have been made available earlier because of its simplicity and benefits. Since we've started using this product, the number of documents submitted online has increased tremendously. We now save time and money too!