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Nigeria, Abuja
1 Level
713 Review
33 Karma

Review on SMARTLINER Custom Floor 2014 2019 Cherokee Interior Accessories ... Floor Mats & Cargo Liners by Timothy Kiley

Revainrating 1 out of 5

Difficult to deal with when returns are required

Floor mats were ordered for my Jeep Cherokee but the front mats are too long and will not fit under the dash without folding or lying on the underside. They came in 2 boxes. I asked for a refund as they realized they are refundable. When I asked to return the item they sent me 1 shipping label instead of one for each box and a $36 invoice that needs to be paid before I can ship the item. Note that this only applies to one of the boxes. I have to pay that before the second label comes out. After payment they send another label and bill for $15. At this point, the return will be approved for return. When I disagreed with this practice, they told me that I had to send my car's VIN, photos, etc. NOTHING BUT HEART PAIN BUT FROM YOU!

Pros
  • Interior
Cons
  • Some small items