They are extremely helpful when I had a question. Whenever I call them, they pick up right away and are very kind. I will definitely recommend them to anyone who is looking for help with any website related project. They were also very patient with me since I am not very tech savvy and didn't even know how to use Photoshop until recently. Very fast response times, super friendly customer service reps (even if it's just over email) and always willing to answer questions. If you're searching for someone who won't make you feel stupid or dumb because you don't understand something, this is your guy!