I like that it is simple, easy-to use software tool which has helped my business grow over time! It's also pretty inexpensive too so we've been able get our team started using this platform in just minutes after purchasing their account!! There really isn't much negative about lean way either as they have continued improving its features since launch day. If you are looking into something free or low cost where your teams can collaborate effectively then look no further than LEAN WAY! We're solving problems of communication between employees within an organization by providing them access through one centralized location via desktop/mobile devices. This allows us to provide more efficient service while having conversations across multiple locations at once (we do customer support). They're very flexible when considering any questions regarding how best utilize tools such as Slack & Zoom during COVID19 pandemic. Currently working remotely but hope continue doing so until fully recovered from Coronavirus.