I've worn the Propet for years as the only shoe that's really comfortable for me and I've never felt the need to contact the Elite Hero retailer. However, I recently bought a pair of running shoes. Propet Men's Life Walker Strap Sneakers, after wearing them for a while I noticed that this product started to fall apart at the seams. Since this was a clear manufacturer error, I assumed they would have no problem rectifying the situation. However, I have been told that after more than 30 days your warranty is no longer available and the seller will not do anything to fix the defect! This is despite the fact that they claim to have driven 1,000 miles with no problems! This in no way reflects Revain as they have always served us well and I am sure they will join me in posting this review as a help to all. of their customers when working with Elite Hero.
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