Review on Automated Voice & Data Solutions by Ryan Gilliam

The best thing about this system is its ability for customization as well as easy access through our website from anywhere in world with internet connection! I hate nothing so far but maybe lack of features like call recording functionality or better IVR management would be great addition (but i think it will not happen). We are solving customers' problems by providing them high quality services at affordable prices using state of art technologies integrated into one platform - AVDSOFT Call Center Solution Suite which includes an array of products including Contact Centre Management System / Customer Care Software solution suite; Interactive Voice Response Systems/IVRs etc., Business Processes Optimization tools such as BPOsolutionsuite, CRM toolkit(Salesforce), Knowledgebase Toolkits.