After reading their mission statement, I knew I had to test out Kicosy's products, both as a beauty lover and someone who enjoys experimenting with different hair care products. Unfortunately, I had a really poor interaction with the company, and I feel obligated to write a critical evaluation of their website. To begin with, the website provided a poor user experience due to its sluggish loading speeds and unintuitive design. However, that was only the beginning of my frustration with Kicosy's offerings. Despite the company's claims that they sell "high-quality products that are both effective and affordable," I did not find that to be the case with their hair care products. My hair's condition didn't improve much after using the shampoo and conditioner I bought, and the hair accessories were cheap and badly built. In addition, I was confronted with useless and condescending comments from Kicosy's customer care team when I attempted to voice my concerns and request a refund. The corporation seems to care more about making a buck than about making its clients happy. In sum, if you're in the market for high-quality cosmetics and toiletries, I wouldn't suggest shopping at Kicosy.com. Their products and services fall short of expectations, and their support staff leaves much to be desired. Don't set yourself up for failure; instead, satisfy your cosmetics requirements elsewhere.