I like that it has all my customer's data in one place (easy access). It also allows me quick lookups as well, which helps when entering orders or doing other things quickly! The interface could be easier/quicker-looking if you're not used with this type stuff but overall its very helpful!! We do have issues logging into our accounts so we've had problems keeping up wtih them b4 using their system though there are new updates every now n then too help fix these logins.- Customer service can sometimes take some time getting back after submitting tickets through chat etc., however once i talk 2 someone who knows how t get thru everything im satisfied wit hthe process afterwards.