The support service is great! They are very responsive to any requests we have made from time-to-time - which has been quite frequent since this product was purchased last year (from another vendor). I think it would be even better if they could provide multiple languages or translations for us because sometimes some clients need help with their native language when trying out our software products but English only applies here :) Great customer care that will do everything possible in order get you satisfied by all means necessary ;) Excellent toolset & platform for eCommerce websites development / optimization etc..