The process is very simple, easy to use for all staff involved in recruiting or managing our volunteer programme at school. I have no complaints regarding this software - it works well as advertised! It's good that we can see who has signed up & where they are from within the system itself rather than having to look through paper lists/spreadsheets etc. This allows us to keep track easily if someone changes their details (e.g. email address) and also gives us an idea about how many people are registered overall / by location e.g. UK vs overseas employees).