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5 Karma

Review on Epsilon Registration Services by Steven Gray

Revainrating 4 out of 5

User Friendly System With Exceptional Customer Service

It's user friendly and very simple. The interface for the online part of registration really allows me more control over how my registrations are processed. I just wish we could see all our registered names together at once instead of having to check them one by one when using it remotely. The biggest problem the system solves is controlling our registration systems in a way that is both efficient and compliant. Our company uses it mainly for employee registrations, but also has used it for several smaller events as well. I love that they are very easy to use and the staff is very helpful. I have not had any issues with the program. I would highly recommend this program to any company that requires online registration. The benefits include that everything is online and you don't have to worry about printing forms and mailing them to people. It is so much easier to use as well.

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Pros
  • Very intuitive.
  • Easy access
  • Great support team! Always available if needed or questions arise
  • Excellent customer service experience overall (both internal & external)
Cons
  • Nothing comes immediately top mind