I like how simple this software is when you first sign up! It was very straight forward in terms of setup/integration with other systems we use at work. The support team has been great so far too - they are quick responsive & helpful (when things go wrong). There isn't anything i dislike about investigatve 360 right now though there could be some minor improvements here or there depending upon usage patterns which would help future users as well. We have used many different data management platforms over our careers but none compare quite yet to investigate 360. Best part? That no one else really uses these types of services anymore because everyone just knows what an investigative platform looks like by using investigative 360.