I like that they have several ways to create reports from data sources such as RDBMS databases or CSV files which is pretty useful in many situations where you need multiple views of your information but don't want to spend time creating them yourself. It's not very intuitive at times so it takes some getting used too. Also sometimes when there are errors (which can happen quite often) their support team does take awhile to respond even though all emails get answered eventually. My experience working within this software has been mostly positive although we ran into issues with formatting our output for certain types of use cases. We were able to resolve those by using different fields than what was originally provided however if something isn’t formatted properly then it will be difficult to change once its created.