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Dominica, Roseau
1 Level
728 Review
52 Karma

Review on Mooca by Jeff Olson

Revainrating 3 out of 5

Shopping for Home Decor at Mooca was disappointing.

I was pleased to find Mooca's online store because I'm constantly looking for distinctive and high-quality home decor goods. The website displayed an astonishing selection of goods, ranging from candle holders to display stands. However, I was quite dissatisfied with my Mooca buying experience. First of all, the website's limited filtering options and vague product descriptions made it challenging to navigate. It was difficult to distinguish between comparable products, and I frequently had to click through several pages before finding what I was looking for. When I finally received my order, the "high-quality home decor accents" that were promoted were not present. The picture frames and display stands were fragile and badly built, and the vases and candlesticks lacked the elegance I had anticipated. Even worse, I encountered incompetent and unresponsive staff when I tried to call Mooca's customer support to express my concerns and ask for a refund. They were obviously not very interested in assisting me with my problem. My overall Mooca purchasing experience was a big letdown. I was disappointed and regretted choosing this store because of the low quality of the goods and the subpar customer support. To anyone searching for high-quality home decor goods, I would not suggest Mooca.

Pros
  • Consciously constructed collection
Cons
  • High costs