I really like this product. I don't drink much water, let alone room temperature water, so this has changed my life. I switched from Brita filter jugs (among other filter jug brands) to buying bottled water, but neither was easy. It doesn't take up space in your fridge to chill water and it's all done by one machine. This dispenser really helped me drink more fluids and was by far the most convenient. I roll 3-3 gallon jugs at home and it takes me a while to 1. fill the jugs and 2. change the jugs out of the car. I also like the easily accessible hot water. I'm a tea lover, so I can always just get up with my cup of tea and pour hot water, and my tea is ready in seconds! I don't have to wait to boil water on the stove or in the kettle. I have already recommended this to a friend who always buys bottled water. This saves plastic waste and also time. I ran into a problem after about 4 months of use. The cooling function no longer works. I contacted Avalon and their customer service representative was excellent. I followed the recommended steps in the email and voila! My car started working wonders again.
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