I like that it is easy to use, the software is constantly being upgraded and the support is excellent. I also like the fact that there is a great training program available. I dislike that the software is a little expensive. It is worth it, but I would rather have it be a little cheaper. I would definitely recommend using this software. We use it to manage our rental property and it has made it so much easier for us to manage our property. It has made our life easier and we are able to easily communicate with our tenants.