I must admit that as a recent customer of Aokin, I was dissatisfied with the quality of the customer assistance I received. The products weren't well labeled, and the website was challenging to navigate. I attempted to contact customer service for help, however I encountered lengthy wait periods and unhelpful agents. In addition, I received no updates on the progress of my shipment and my order was delayed. I had a frustrating overall experience with Aokin, and I won't be shopping there again.