I've ordered four different faceplates from these guys and they haven't had a single problem. So I ordered the blue soft texture because my hands tend to sweat and I wanted something different, I had the worst experience. After spending nearly an hour trying to figure out why the screws wouldn't go in, I soon realized it was holes preventing the screws from going in. So I tried drilling a little deeper with the included screwdriver to see if the screws would go in and they went in, but they didn't actually screw in. Instead, they just fall out when I tilt the controller. I don't really recommend ordering the blue soft texture until they know how to get it right so the screws can actually go in and tighten.