Seemed like a good backpack. Functional, good looking, material seemed strong; but, the zipper ripped apart at top after less than 2 months of use. Very disappointed. I wanted to reach out directly to company instead of posting this and give them a chance to redeem themselves (hoping I just got a rare 'lemon') but couldn't find how to reach them so hopefully they will respond and rectify the issue through this posting - I will update if / when there is some resolution.
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