The platform was easy for us as we were working remotely in different countries without having physical presence at our offices or headquarters where all documents are stored (in case of emergency).
We did not like some aspects but I believe they improved their product over time so it's normal! Easy access from anywhere around world just using smartphones - no additional devices needed aside your phone itself which can be anything depending upon its features/capabilities you have available while accessing this software online via browser through any internet connection device such WiFi networks etc.,.