I had 4 of these devices in a row and they all turned out the same. As everyone says, the button breaks and the soap stops flowing. The fact that everyone has this problem and hasn't done anything to fix it leads me to believe they don't want to fix it so they can keep selling a replacement. And the fact that there is a subscription option for this product makes me even more suspicious. Subscribing to a replacement brush head makes sense as they get dirty and wear out. But signing up for a pen is just an admission that it will fail, and you should always buy a replacement.
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