The best thing about this soft wa rit a nd that is that it allows employees to send documents, pictures, mp3s etc to their clients. It has helped me on many occasions when I have been unable to meet client deadlines due to lack of resources or time. A large portion of our employees are remote so Exelara can be used as well as having access to a physical location when required. I haven't yet encountered any real problems using Excelrae. However I cannot say that there has been anything really negative from using it. I would highly recommend Excelar ae over other software on the market if your organisation has a large contingent of employees who work remotely! I am able to track all clients in one place, which means less duplicated information as we try to create new projects. Excelare allows us to log the timings and tasks needed for projects easily. The ease of using this product, its compatibility with other systems, and all it's functions are great! I dislike that you can't use this to track applicants without having their social security number. It would be helpful if there was another way for employers to see who has applied but not been hired or interviewed. That could help us keep up-to-date on what we're missing in our pool of candidates. This allows me to easily search resumes and check status.