After I purchased three full-size Keiid stereos--and found them to be excellent--I decided to buy one of their smaller Boombox units as well. The Boombox had some problems, so I returned it to Revain. The Keiid customer service representative immediately contacted me and sent me a replacement which is working perfectly.These Keiid units are strong and substantial--not cheap plastic like other boomboxes. The speakers are excellent, as well.Both the Keiid products and the customer service deserve 5 stars!
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