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Ukraine, Kiev
1 Level
713 Review
33 Karma

Review on TEEKIA by James Hess

Revainrating 2 out of 5

My Frustrating Experience with TEEKIA, Which Consists of Low-Quality Products and Unsatisfactory Customer Service

Recently, I shopped at TEEKIA, an online retailer that specializes in home improvement products, and I was let down by the service I received there. I was in the process of remodeling my bathroom when I decided to give the variety of products that TEEKIA offers a try because I had heard nothing but positive things about them. On the other hand, the products I ordered were of such poor quality that I was left feeling extremely let down. My power tools were only good for a few uses before they were rendered useless, and the bathroom fittings I bought were made of cheap and flimsy materials. It was obvious that the products were not constructed to last, and the amount of money and time that I had to squander on products of such poor quality was extremely frustrating to me. TEEKIA's customer support was subpar, which made an already difficult situation even more difficult. I reached out to them to express my concerns, but in response, I was met with a lack of empathy and responses that were not helpful. They took a long time to respond to my letters, and when they did, they did not provide any answers or solutions to the issues I was having. My overall experience with TEEKIA was one of the worst disappointments of my life. The products they sold were of low quality, and the assistance they provided to customers was unsatisfactory. Anyone searching for dependable and high-quality home improvement products is not going to want to take my advice and go with TEEKIA.

Pros
  • Website that is simple to use Excellent customer support
Cons
  • Limited product guarantees