Although this phone is inexpensive, this phone annoyed me when trying to figure out where to connect the other end of the cable. No, it is NOT included with the base of the phone. One end goes to the headset, the other to the wall outlet or modem. Maybe the consumer wouldn't have rated it so badly if it had been "clearly" explained. It deducted a "star" due to the annoyance factor, and yes, as soon as you get the "where" it fits into the landline.
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