I like that it has many different ways to organize your contacts, you can group them by industry or profession as well! It's very easy once u get used too!! The only thing i dislike about this program are some bugs in certain versions which cause errors when trying t osort emails into folders/groups etc.. but overall its fantastic with all my google contact info plus any other information stored online via linkedin & facebook profiles if need be. This software makes organizing everything so much easier especially having multiple phone numbers associated wtih each person within one folder.