I like all of their features, especially the ability for my colleagues in other offices around the world to join our meetings via web conferencing. It's not as easy as Zoom or GoToMeeting to use if you're new to it - but once you figure out how to use it, there are lots of great features! The only thing is sometimes we have issues with the audio quality which makes things difficult when working remotely. We've been using this product since 2014 and haven't had any major problems yet so far. As long as you know what you need from an app, they can help guide you through it. This has allowed us to collaborate more effectively while also being able to do most of our business meetings online without having to be physically in one location together.