Handwritten letters are so much more personal than emails or text messages! It's nice to have something that feels authentic as well when communicating with clients/customers - I think this may be one of my favorite features about noterfic because it gives me some added authenticity in writing these things down rather then typing them out all day long (like most people do). Sometimes there is delay between receiving information from someone at work if they're working remotely but overall everything works great for us here within our office space!! We've been able solve many issues through hand written correspondence instead by phone calls which saves both time AND money since we save gas & energy costs too.