I like that we can access our information so easily through phoenix bridge. It allows people to keep up on what they should be doing while working remotely. The only thing i don't really enjoy about it but could have been fixed would be having your email notifications set up right when you send something out, not days later sometimes. This has nothing bad to say because everything works ok at this point though! You will realize once you actually use its features how easy it makes things easier! Having an app where all employees can get updates without being at work every single time just saves us tons of man hours everyday. The ability to easily connect multiple platforms together using our own API's was very helpful when we needed it most! I would say that this product has been around awhile now so you've probably seen other companies do something similar (or better). We solved an immediate problem but were not looking at long term benefits/costs associated wih having such complex systems within a single interface.