Their expertise is not only their knowledge base but also how they help you get into Google - which can be hard at times! They are helpful advisors who will guide towards what needs improvement if any so as an agency we do better with our clients because it works best when working hand by hands :) I would recommend giving them time rather than just hire immediately without getting all details/queries resolved first through emails or calls etc., give yourself enough room from this process otherwise things may go wrong later downthe road I liked the way they have implemented the content on my website and the way they have communicated with me. I think they have some limitations in their approach to content marketing but they are always trying to improve on it. I think they have a lot of potential. I would like to see a better integration with their social media platforms as well as their email marketing. I think they do a great job at creating content for my website and I have seen the results in terms of traffic and leads.