The software has multiple benefits including its ability to store data in an easy way so it's very handy when you want access information quickly or share documents with another party. I dislike some of the other features that are not integrated well like text formatting but overall this program seems good once fully used. You can't upload images while creating reports/documents at this time, although they have said they will be added soon. If your looking for an inexpensive product without too much overhead then look into this software before making any decisions. We were unable to use our previous vendor due to license restrictions which made us purchase this product instead. As a result we have been able to increase efficiency by allowing personnel outside of my department to input data from their side. The software has an excellent interface which allows me to access my data from any device that I am using at home or in work environment without having worry about losing files etc. Sometimes it takes too long time before it loads up while working online but once you are logged into your account everything runs smoothly afterwards. There isn't anything negative so far however sometimes there could be some lag when typing things out especially if they contain special characters like "?".