I like that you can customize your own reports to fit what ever need arises in business! It's easy enough so anyone who knows how computers work should be able use it without any problems at all.
The software does not have many features which makes customization difficult because of their limited support staff available online or through phone calls (if needed). We are solving issues with our accounting department by giving them time savings while they do other things besides double entry bookkeeping every day instead doing this once per week before going home each night.