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France, Paris
1 Level
709 Review
54 Karma

Review on URCHOICE by Andrew Arneson

Revainrating 1 out of 5

The URCHOICE Online Store Provided a Very Disappointing Shopping Experience

As someone who takes pleasure in working on do-it-yourself projects, I was eager to test out the URCHOICE online store because of the vast assortment of tools, home improvement products, lighting, and ceiling fans that they advertise having. My experience purchasing with them, unfortunately, did not live up to my expectations in many ways. The first problem I encountered was with the overall condition of the items. Although they have a wide selection of products available, the quality of the products themselves is lacking. The craftsmanship of the tools was subpar, and the lighting fixtures and ceiling fans were both fragile and not very long-lasting. It is disheartening to waste money on products that do not function as advertised or that are prone to easy breakdown. One more problem I encountered was with the company's customer support. When I contacted them with a complaint about a product, it took them a long time to respond, and when they eventually did, they were not helpful in resolving the issue. When I finally gave up waiting for a response, I contacted them again. It gave me the impression that they did not care about my concerns, which left a sour flavor in my mouth. In addition, the website's design was cumbersome and made it difficult to traverse the site. It took a very long time for me to find the products I was searching for because the search function was not very accurate. In addition to being a source of frustration, the purchasing procedure was riddled with errors, which made it difficult for me to complete my purchase. My overall experience with the URCHOICE online business was one that was less than satisfying. My expectations were not met with regard to the quality of their products, the customer support they provided, or the functionality of their website. Anyone who is interested in purchasing high-quality tools, home improvement products, lighting, or ceiling fans should steer clear of this internet retailer in my opinion. There are significantly better alternatives accessible that present purchasers with superior products and services.

Pros
  • Superior assistance for customers
Cons
  • Poorly constructed lamps and fans