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1 Level
1386 Review
76 Karma

Review on 1UPVMS by Shahed Cleveland

Revainrating 5 out of 5

Excellent Customer Service & Tech Support - 1upvms

The Customer Service we experience from 1upvms has been outstanding! Our account rep, Tanya Brown-Rice, works with us constantly as our needs are always evolving and she listens carefully when needed. Her knowledge of her product exceeds any expectations I had prior to working with them. It's fast data entry that keeps track of all incoming/outgoing guests, vendors, contractors etc., who enter my facility via the front door or other entrances. They have excellent customer service support available 24x7 in case there should be an issue at anytime during business hours; however they do not offer after hour services. Also, their online portal does take some time getting used to but once you get acclimated it will work well enough for most situations. Keeping up with what personnel come into the building throughout each day - including tracking of visitor visits and who enters through which entrance (.

img 1 attached to 1UPVMS review by Shahed Cleveland



Pros
  • This system also tracks visitors coming inside & out without having to pull cards off people entering / exiting
Cons
  • Mostly okay, but...