The ability to communicate effectively with your colleagues is one of my favourite features, as well as being able to manage projects in groups which can be helpful when you don't have access all day! It's not always easy using this product if there are other users around that aren’t familiar or know how it works so sometimes I find myself having problems getting what others mean by things they say (e.g., ‘what do you want me to change?'.), but overall I like typing instead of speaking out loud because then people will understand better without needing them to speak up too much.