I love that you can use all your tools within one tool, so no need to switch between apps! It is great not having those big files when it comes time to create something really professional looking.- Sometimes we have issues with saving images or video clips- The customer service could be better sometimes there are some delays in getting help from support team which makes me feel like they're ignoring us - My first experience trying out this product was excellent my project manager who had used Photoshop before helped get started as well as being able to call technical assistance at any given moment has been amazing!!