I love how easy it was to use, plus all my contacts are in one place which makes organizing events so much easier! There's not really anything that i dislike about this software but maybe if you're looking at other similar programs there may be something better out their right now? It can get confusing with too many options within each category of contact management - however they do have customer service support who will help walk through any questions or concerns we might run into along our way as business owners using bizznstoolsoftworksoftware!! We've been able fix issues quickly because everything has always already being inputted by someone else before us (ie phone numbers etc.).