The main benefit is that our customers are able to have one place for all their hosting, server management needs within Infralayer's hybrid cloud solutions which gives us confidence in working with them as we trust they will be there if need arises! Nothing at this time - it works very efficiently!! We can't go wrong here since its been around forever. Customer service from support team has always met my expectations or surpassed mine when needed too. ! They do what you ask of 'em by providing best options available so your business grows naturally. And yes; they keep up wuth competition. I like that it's very easy to use, you can create everything from scratch or add existing products easily as well if needed for your project. It really is great software! Honestly, nothing at this time - we are using all of their cloud-based solutions so far but haven't come across anything specific yet. We're solving our storage needs with them now which has been working out pretty good thus far.