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Pakistan, Islamabad
1 Level
714 Review
38 Karma

Review on Daupanzees by Salvador Taisacan

Revainrating 3 out of 5

An Upsetting and Discouraging Experience with the Daupanzees Online Store

My experience shopping at Daupanzees' online site was less than satisfying, which was a letdown considering the high expectations I had for the brand as a destination for men's apparel. Even though they have a wide variety of products available, the quality of the things I bought from them was not very good. When I received the majority of the items I had ordered, I discovered that they were of poor quality and did not appear as good as they did on the website. It was also difficult to find garments that fit properly because the sizes were inconsistent; for example, some of the items were much too little, while others were much too large. The procedure of checking out was not as easy as I had imagined it would be, since there were various technical issues that created annoyance and delay. In addition, the shipping was quite sluggish, and some of the products that I ordered were broken when they were delivered. Last but not least, I was dissatisfied with the quality of the customer service that I received. The answer I received from them when I voiced my concerns was uninspiring, and they did not appear to take the issues I raised very seriously. In conclusion, despite the fact that Daupanzees may provide customers with a wide selection of products, my whole experience with the company's online store was unsatisfactory. The products were of poor quality, the size was erratic, there were technical difficulties with the purchase process, shipment took an excessively long time, and the customer support was unimpressive. I have decided not to do business with them in the foreseeable future.

Pros
  • swift and trustworthy delivery.
Cons
  • Occasionally there are problems with the checkout procedure.