I like how easy it was for me as an admin user without any programming knowledge at all. It's very intuitive! The only thing i don't really like about this program are the reports which can be difficult or time consuming depending on what you need from them (e.g., if you're looking to run ad hoc queries). Definitely worth using. If your organization has multiple departments who utilize different types of shipping containers then having something such as palport will help facilitate communication between those people since they'll have access to their own separate sections/views within one system.