The ability to have my business information in one place with access from anywhere at anytime was very helpful! I like being able to share files quickly between employees. It has made it easier than ever before to keep track of our contracts/invoices as well as keeping everyone up-to-date about what needs attention when we are not around or out having lunch together (which happens often!). There aren't many things that could be improved upon but if there were improvements they would probably make sense only after using this product for years so maybe just give them time? We've been working closely with ABM since day 1 without any issues whatsoever.