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Maintenance Broker Platform Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
IT Management, SaaS Spend Management

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Description of Maintenance Broker Platform

Maintenance Broker is a SaaS platform and managed service that, aggregates all of your assets, all OEMs, all Vendors. Then validates their maintenance contract end date and proactively provides wholesale renewal pricing for both OEM and third party maintainers.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Very user friendly and easy process

The ability to have my business information in one place with access from anywhere at anytime was very helpful! I like being able to share files quickly between employees. It has made it easier than ever before to keep track of our contracts/invoices as well as keeping everyone up-to-date about what needs attention when we are not around or out having lunch together (which happens often!). There aren't many things that could be improved upon but if there were improvements they would probably…

Pros
  • Ability To Share Files Easily And Quickly.
  • Very Easy System With Lots Of Options For Customization
  • Many Available Modules That Help You Track Various Items In Your Business; From Contracts &/or Insurance, etc., Etc..To Mileage Tracking Or GPS Systems Which Are Also Great Features!!
Cons
  • Not Much Different Than Other Software Out On Market Right Now
  • Possibly Some Additional "Premium" Plugins Could Be Nice

Revainrating 5 out of 5

Great Software for Drivers And Auto Dealers

It's very easy to use with great customer support! I like how they keep me updated about my account status without feeling pushed or spammed too much by emails/text messages as well. Sometimes it takes them awhile to respond but not often at this time (as far back in 2018). The system has been working flawlessly since we started using it almost 2 years ago now so there isn't anything really bad coming up from our side yet either which makes sense considering what an awesome product we have…

Pros
  • Easy interface
  • Very responsive for help requests all quick answers, no long wait times.
  • Able get daily reports automatically emailed right into your inbox every morning that clearly shows day by hour breakdowns per location along wth other metrics such revenue & usage data
  • No hassle scheduling maintenance appointments online via website dashboard instead needing call center agents involved manually calling customers directly

Revainrating 5 out of 5

Great for tracking and managing your Vehicle Operations

The ability to generate a report showing our entire fleet with an easy interface would be nice. It's difficult to navigate when you are looking at large fleets which have many vehicles in it. I don't see how adding multiple search filters helps me narrow down my results. Our Fleet manager needs something he can use easily without having to go through several screens/pages before finding what we need. We were using Excel to keep track of all details about each vehicle but this made things very…

Pros
  • Easy way for drivers, managers etc..to look up info
  • Easeful navigation between different platforms (website vs application)
  • Great customer support / service available 24 hours 7 days per week if needed
  • Very helpful staff
Cons
  • There are nuances