Header banner
Revain logoHome Page
Anthony Shields photo
1 Level
1383 Review
34 Karma

Review on ANEXT 2.5 USB 3.1 Gen2 External HDD Enclosure, Portable Black Aluminum Case for 2.5 inch 7mm 9.5mm SATA SSD HDD, Max 4TB, Tool-Free Design, Gray - Anext Series by Anthony Shields

Revainrating 1 out of 5

Doesn't work on my computer, no manufacturer support

I bought this drive to use with a high end, almost new gaming desktop running Windows 10 Pro. Compatibility shouldn't be an issue, but I've never been able to get this drive to work reliably on my desktop, although it worked fine on a few older laptops. I've been working with my desktop technical support for several weeks, analyzing logs and trying to fix an issue where a drive was basically being plugged in and unplugged multiple times. We were never able to figure out the problem, even after changing cables, plugging into different ports, tweaking the USB options in the BIOS, and finally returning the drive and getting a replacement, which also revealed the same issue. Adata tech support went unanswered so I returned both the original and the replacement for a refund. Thank goodness for Revain's liberal return policy; I did not lose any money on this trade. only a few weeks of escalation to get it working. It's a shame because I really like the compact size of this drive, but I've never been able to get it to work reliably on my hardware.

Pros
  • 6Gbps high speed
Cons
  • Legacy model