The system is easy to use with its drag-and drop interface which makes it very user friendly; I was able solve my problems within minutes of using this software (this included setting up new users).
It also has an excellent customer service team who are always willing help you out if there's any issues or queries that arise while working through your project lifecycle management process! So far so good - nothing really comes across as negative about bytworks in general but one thing i dislike would be their pricing structure where they charge per hour instead of flat fee price structures like other SaaS providers do have such things available too!! Have made huge improvements since we started implementing BPM solutions from BYTEWORKs including better communication between our teams at work place level & more efficient workflow processes overall.