I like that Freunde are very approachable and friendly to work with - they're happy to take on smaller projects as well as large ones.
They have good communication skills through emails and in person meetings, which helps keep things clear. I haven't found anything I dislike about working with Freundes, but I understand that this is because we've only been working together over the last few months so I can't really say there's much to dislike! Working with them has been great - they're super talented designers who are always willing to learn new techniques and explore different areas of design.