Review on Acer Swift 5 Ultra-Thin Laptop with 15.6” FHD IPS Touch Display, 8th Gen Intel Core i7, 16GB RAM, 512GB SSD, Windows 10 by Jason Rosekrans

I've read some conflicting reviews about this laptop. My last few laptops were Acer so I really wanted a different Acer. This laptop had all the features I want and need for my work. The biggest issue I had was the heat coming from the laptop. Directly above the keyboard towards the screen, the heat was extreme. Another issue I had was plugging in my headphones and actually having to shake them to work. They work great on all my other devices. I had to return the laptop to get a refund. I was really worried it might burn my house down if left plugged in. I was also concerned that closing the lid after use would damage the screen. I called support and they told me that I can send the item to Texas for testing and they will try to fix the problem, but I will be without a laptop for more than 2 weeks. I need a laptop for work. I didn't even run any programs that would cause the laptop to heat up. I had a single tab browser open for my email. I had to go back and buy a different brand. Very disappointed.