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France, Paris
1 Level
701 Review
32 Karma

Review on πŸ“Ά Rosewill RNX-AC1900PCE AC1900 Dual Band PCI Express WiFi Adapter - 11AC 1900Mbps Wireless Card by Hunter Feerey

Revainrating 4 out of 5

Doesn't work with Windows Server 2016, support is terrible

I installed this product on a brand new Lenovo Thinkstation 720 which is a premium quality machine with the latest technology. I have Windows Server 2016 (with all updates and patches installed), the latest server OS from Microsoft. Again, this is the top of the line. This product claims to support Windows. I reported the bug to support and they responded with complete nonsense. They told me that "this notice often comes up when you installed a wireless utility and not just a driver using a windows operating system utility." I'm a software engineer with over 30 years of experience, which is utter nonsense. They also advised me to "search the net for basic wireless network ranges and channel settings" which has absolutely nothing to do with their driver not installing on Windows Server 2016. In other words, their support staff is ignorant and the product just doesn't work on this platform. Their attempt to deceive their customers is disgusting. I will not buy any more Rosewill products in the future and I will also advise my many colleagues not to do so.

Pros
  • New
Cons
  • Null