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Algeria, Algiers
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713 Review
66 Karma

Review on HP Chromebook X360 12-Inch HD+ Touchscreen Laptop, Intel Celeron N4000, 4 GB SDRAM, 32 GB eMMC: A Comprehensive Review by Jason Flippen

Revainrating 2 out of 5

Warning - inferior hardware

Bought for a kindergarten child's virtual school year. They love it and could easily use it after getting their bearings from it. I installed the PBS Kids video and game apps on it for use outside of class. The Chromebook operating system is simple and fast. I can control installs and usage through Google's Family Link app. However! After 2 months the top row of buttons stopped working unless I physically bent/flexed the device and would stop working again soon after. I did some basic bug fixes. flush, reset, reinstall, grind - nothing has changed. Obviously a hardware problem. Still under warranty I sent it back to HP where they did nothing for two months until I started calling them weekly to reiterate the importance of returning the unit. I think the software works as intended, but it's a cheap device and the hardware is poorly built. Beware.

Pros
  • Memory: 4 GB LPDDR4-2400 SDRAM (non-renewable)
Cons
  • New competitors emerged